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Terms and conditions

The following General Terms and Conditions govern all online offers, sales and purchases of products and/or services through the website(s) currently located at www.thewatchnow.com (together with any successor site(s), the “Site”). These terms hereby incorporate the website Terms of use and Privacy Policy applicable to the Site.

Please read these General Terms and Conditions carefully. These General Terms and Conditions are applicable to any order placed through the Site or The Watch Now’s Customer Contact Centre. Please note that before placing an order for products or services, you will be asked to agree to these General Terms and Conditions. If you do not agree to these General Terms and Conditions, then you will not be able to order any products or services through the Site. Sales concluded through physical points of sale (such as our retail boutiques) or third parties (such as authorized retailers) are not subject to these General Terms and Conditions.


Seller: The Watch NOW

  • Van Eeghenstraat 96, 1071GL, Amsterdam
  • VAT number:
  • Chamber of Commerce the Netherlands: 74693247
  • e-mail address: contact@thewatchnow.com


Article 1. Applicability of the general terms and conditions

 These General Terms and Conditions that have been made available online by the Seller on www.thewatchnow.com govern all offers, orders, agreements and other legal relationships between the Buyer and the Seller with respect to the use of the Website, including the purchase and sale of a Product on or via the Website.


Article 2. Conclusion and content of the agreement

 An Agreement will be concluded by the Buyer and the Seller exclusively by means of the Seller’s acceptance of an Order (the offer) from the Buyer that has been placed on or via the Website in the following manner:

  • The Buyer has selected the Product desired in the desired style and has added the Product to the shopping cart.
  • The Buyer has followed and completed the following steps:

Step 1: The Buyer has filled in his/her address details and, if the delivery address is not the same as the invoice address, the delivery address desired.

Step 2: The Buyer has checked the order.

Step 3: The Buyer has selected the payment method desired and possibly has made a full advance payment.

The Order has been placed.

The Buyer will receive a confirmation of the Order that has been placed in an electronic manner (via the Website).
If the Order has been accepted by the Seller, the Seller will send the Buyer a confirmation, by e-mail, as soon as possible after the Order has been placed.

 The Seller will be entitled to reject the Order placed by the Buyer in the following cases, among others:

If the total value of the Order is above € 1000.00

If the information that the Buyer has filled in is incorrect and/or incomplete, or if the Seller is reasonably entitled to doubt whether that is the case.

If the Buyer’s payment is not received within the agreed term.

If the Buyer has already failed to comply with his/her payment obligations towards the Seller in the past.

If the Buyer in the past has failed to accept and/or collect Orders that he/she placed with the Seller.

If there is an obvious mistake or clerical error, for example in the prices indicated on the Website.

If the delivery address desired is not located in the Netherlands.
The Seller will notify the Buyer as quickly as possible if an Order is not accepted.

2.3 The buyer is entitled to return the product within 14 days of the receipt of the order and will receive a full refund within 14 days of the returning date.

 The Seller will keep the Agreement on file and retain it for a certain term (having a minimum of seven years). If the Buyer has his/her own account he/she will be able to consult the Agreement by logging in to that account. The Buyer may also request a copy of the Agreement from the Seller – as long as the Seller has it on file – by contacting the Seller via the contact details that can be obtained by clicking on the ‘Contact’ button on the Website.

 The Agreement, including the security and privacy placed on the Website and these General Terms and Conditions, constitute the entire agreement between the Buyer and the Seller with respect to the use of the Website and the placement and execution of an Order.

Article 3. Delivery method and delivery dates

 Shipment will be made using a carrier designated by the Seller.

After the Agreement has been concluded the Seller will send the Products as quickly as possible, and in any event within twentyone (21) days, to the address indicated by the Buyer, provided that the Seller has received the full Purchase Price if the Buyer has chosen for advance payment and unless the parties have agreed on a longer delivery period.

3.3 The Seller will make delivery in accordance with agreed delivery dates to every extent possible; however, the Buyer acknowledges that the delivery dates are based on the circumstances of which the Seller is aware at the time at which the Agreement is concluded and, insofar as they are dependent on work or services to be provided by third parties, on the information that such third parties provide to the Seller.

 The Buyer will receive notice within 21 (twentyonen) days after the Agreement is concluded in the event that the delivery is delayed or in the event that an order cannot be executed in whole or in part, in which case the Buyer will be entitled to dissolve the Agreement free of charge until the time at which the Order is shipped.

 The risk with respect to any damage to or loss of the Products will be transferred to the Buyer as from the time at which the Products are delivered.

Article 4. Price and payment

The prices indicated on the Website are denominated in euros, are inclusive of Value Added Tax (VAT) (if applicable) and are exclusive of shipping costs. The shipping costs will be charged separately in respect of each Agreement. The total Purchase Price due will be indicated when the Order is placed and when the Agreement is confirmed.

The Seller will be entitled to adjust the prices indicated on the Website from time to time without any notice being required. The prices indicated at the time at which the Order is placed will be deemed to be the prices that form part of the Agreement.

Payment may be made using the methods indicated on the Website and must be made before after the Product has been delivered.

The Buyer is obliged to notify the Seller immediately regarding any errors in the payment details that the Buyer has provided to the Seller.

In the event that the Buyer exceeds the term for payment he/she will be in default by operation of law, and the Seller will be entitled to charge statutory interest on the outstanding amount as from the due date.

Article 5. Intellectual property rights

Any and all marks, product names, logos, models and designs (referred to below as the ‘IP Rights’) that are depicted on or affixed to the Products or otherwise related to the Products are the property of the Seller or one or more of its group companies. The Buyer acknowledges the Seller’s proprietary rights in respect of the IP Rights and will refrain from using the IP Rights in any way, and the Buyer will refrain from any conduct that could harm or otherwise negatively affect the IP Rights.
The Seller refers to the disclaimer with regard to the intellectual property rights in respect of the Website.

Article 6. Retention of title

 The Seller will retain the title in respect of any and all goods to be delivered until the following obligations towards the Seller have been complied with in full:

  • the performance and obligations (including payment obligations) that the Buyer owes/has in respect of any and all goods that have been or that will be delivered in accordance with the agreement; and
  • claims on the ground of the Buyer’s breach in respect of his/her compliance with this agreement.


Article 7. Guarantee and liability

The Seller is not liable for any indirect, additional or consequential damage, of any kind whatsoever, that the Buyer sustains in connection with the Agreement. Under no circumstances will any direct damage, for which the Seller is legally liable towards the Buyer, exceed the Purchase Price. This provision is not intended to exclude the Seller’s liability in the event of bodily injury or death.

The Seller refers to the disclaimer with regard to its liability in respect of the Website and the use of the Website.

Article 8. Applicable law

 The Agreement between the Buyer and the Seller is governed by Dutch law.

Article 9. Invalid provisions

In the event that any provision contained in these General Terms and Conditions is invalid:

  • the remaining provisions contained in these Terms and Conditions will nonetheless remain in effect; and
  • the invalid provision will have to be interpreted as, or converted into, a valid provision having the same purport to every extent possible.
Article 10. Amendment to the general terms and conditions

 The Seller will be entitled to amend these General Terms and Conditions from time to time. The most recent version of the General Terms and Conditions will be placed on the Website. The Buyer must always consult these General Terms and Conditions before using the Website. If the Buyer is unable to consult the General Terms and Conditions via the Internet the Seller will send the Buyer a copy of the most recent version of the General Terms and Conditions by e-mail.



The rights with respect to this website (the “Website”) and the information, products, materials, software and services contained therein or otherwise provided thereby (the “Information”) are owned by Watch NOW, its group companies and/or its licensors. Watch NOW may amend these terms, the Website and/or the Information at any time without prior notice as well as deny or limit access to the Website and/or the Information.
Watch NOW hereby grants you a non-exclusive, revocable, non-assignable and non-sublicensable right to use the Website and the Information for personal and non-commercial use only. All other use is prohibited, including disclosure, copying, distribution and linking (including framing and deeplinking). Watch NOW makes reasonable efforts to ensure that the Information on the Website is accurate and up-to-date. However, Watch NOW does not guarantee that the Information is complete and correct.
Electronic communication is not secure and may be intercepted by others, software or spam filters; manipulated; infected with malicious code including viruses; not arrive at its destination or be delayed.
Use of the Website and the Information is at your own risk Watch NOW does not warrant the operability, accuracy, reliability, completeness, timeliness of the Website nor the uninterrupted, timely, secure or error-free operation of the Website. Use of the Website (including downloading thereof) is at your own risk. Watch NOW does not guarantee that the Website, the servers or electronic communication is free of viruses or other harmful material.
 Watch NOW is not liable for any costs incurred or damage sustained directly or indirectly in connection with the Website, the Information or electronic communication, including if the Website, the Information or electronic communication is unusable or can only be used in part or with limitations, lacks accuracy, relevance or currency or contains typing errors, is intercepted, manipulated, infected, does not arrive at its destination is delayed, causes loss of data or harms computer systems. All exclusions of liability shall apply regardless of the legal ground on which liability is based.
The provisions in these terms are made for the benefit of. Watch NOW and its past, present and future group companies, shareholders in Watch NOW and their respective holding companies, persons having worked for, working for and going to work for Watch NOW or any of its group companies (such as partners, advisors, employees, trainees, temps and free-lancers and including third party suppliers and subcontractors).
The legal relationships to which these general conditions apply shall be governed by and construed in accordance with the laws of the Netherlands. Disputes shall be submitted to the competent court in Amsterdam. Notwithstanding the above, Watch NOW shall have the right to institute proceedings in any competent court in your jurisdiction.